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Check rooms and rates
From391US$ /night
Check-in
23Mar2026Select date
Check-out
24Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Boulevard Kukulkan Km 3, Cancun, Mexico
-
Near the beach
Very good
7.9
7.5
/10
4.4
/5

Cancun Bay All Inclusive Hotel offers a beachfront experience in the Hotel Zone with access to various leisure activities and amenities. Guests can enjoy family-friendly accommodations, multiple dining options, and a well-equipped spa. Rated 7.8/10 on Booking.com, this 4-star Cancun hotel is ideal for groups and families.

Rooms & Amenities

Each room at Cancun Bay All Inclusive Hotel features a private balcony with views of the lagoon, garden, or sea. Room options include Standard Rooms, Junior Suites accommodating up to 5 people, and the spacious Master Suite with a capacity for 8 adults.

Dining Options

Dining at this hotel includes El Faisán Restaurant, offering buffet-style meals, La Vista Sushi Zen for sushi lovers, and La Trattoria for Italian cuisine. On-site bars provide a variety of drinks, including cocktails at the Cenote Bar, which caters to adults.

Leisure Facilities

The Cancun Bay All Inclusive Hotel features recreational facilities like two swimming pools, a hot tub, tennis courts, and a beachfront area for relaxation and water sports. Additionally, guests can unwind with therapeutic massages at the on-site spa.

Services & Events

For business events, the Maya Room accommodates up to 210 attendees and is equipped with modern audiovisual equipment. The hotel also offers transportation services, including airport shuttles.

“In my opinion, this hotel balances value and comfort, making it suitable for families and groups. I was particularly impressed by the staff's dedication, often mentioned in reviews, and the range of dining options. Though not a luxury resort, it delivers a solid all-inclusive experience with some reports of construction.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

Cancun Bay All Inclusive Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Ocean View
2 persons
335 sq. feet 
1 King-size bed
Shower
Coffee machine
Standard Double Room
2 persons
335 sq. feet 
1 King-size bed
Shower
Coffee machine
Junior Suite
2 persons
605 sq. feet 
2 King Size Beds
Shower
Coffee machine
Master Suite
2 persons
1035 sq. feet 
1 King-size bed
Shower
Coffee machine
Click button to see more rooms
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

Cancun Bay All Inclusive Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.0/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables
  • Table tennis
  • Yoga class
  • Aerobics

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Board games
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At Cancun Bay All Inclusive Hotel, delightful dining options await, featuring an array of culinary delights that showcase local and international flavors. From vibrant Mexican dishes to comforting Italian classics, each venue presents a warm atmosphere, inviting guests to indulge in unique dining experiences.
Cancun Bay All Inclusive Hotel Restaurant photo
Cancun Bay All Inclusive Hotel Restaurant photo
Cancun Bay All Inclusive Hotel Restaurant photo

Faisan

Italian, Mexican, Tex-Mex
Ambiance
Family friendly
Key Offerings
A diverse menu catering to vegetarian, vegan, gluten-free, and dairy-free diets, perfect for all palates. Signature dishes celebrate both Italian and Mexican traditions, promising tasty encounters.
Reservation
no
Breakfast, Brunch, Lunch, Dinner

La piña Continental Breakfast

Continental Breakfast
Ambiance
Casual, welcoming
Key Offerings
Start the day with a delicious continental breakfast, featuring a selection of fresh pastries, fruits, and juices to invigorate morning routines. A relaxed setting invites families and friends to gather.
Reservation
no
07:00 - 17:00 daily

La Vista Sushi Zen

Japanese, Sushi
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Unwind with a taste of Japan at La Vista Sushi Zen, where expertly crafted sushi delights are served in a cozy atmosphere that mixes tradition with contemporary flair. An inviting choice for family dinners.
Reservation
no
Dinner

BBQ

Tex-Mex, Grill/BBQ
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Relish in the smoky flavors of Tex-Mex BBQ, with grilled meats and zesty sides in a warm, casual setting. Perfect for enjoying meal time with loved ones while savoring the essence of outdoor cooking.
Reservation
no
Dinner

Tratoria

Italian
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Experience the rich flavors of Italy at Tratoria, where traditional dishes come to life in a warm environment. Ideal for family gatherings, this restaurant is sure to provide hearty Italian comfort food.
Reservation
no
Dinner

Cancun Bay All Inclusive Hotel Location

Boulevard Kukulkan Km 3, Cancun, Mexico
Map view
Boulevard Kukulkan Km 3, Cancun, Mexico
Nearby
Marina Cha-Chi
200 ft
Beach
Playa Temptation
1000 ft
Linda Beach
1800 ft
Beach
The Ocean Spa Beach
1800 ft
Restaurants
Las Hijas De La Tostada
4600 ft
Boulevard Kukulcan,166 Hotel Zone
Las Hijas De La Tostada Cancun
1100 ft
km 3.5 Blvd. Kukulcan
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
Scenic Tower Cancun
Scenic Tower Cancun
12 minutes' walk
Panoramic views of Cancun from 110 meters above ground. Unique glass elevator experience and breathtaking sunset views.
Float Fun Cancun
Float Fun Cancun
20 minutes' walk
Water park featuring inflatable obstacles on water. Perfect for families seeking fun and adventure in a lively setting.
Playa Langosta
Playa Langosta
25 minutes' walk
A tranquil beach known for its shallow waters, making it ideal for families and those looking to relax by the sea.
Mercado 28
Mercado 28
10 minutes' drive
A bustling market offering local crafts, souvenirs, and delicious street food. Great for experiencing authentic Mexican culture.
Watersports at Playa Temptation
4 minutes' walk
Thrilling jet ski and paddleboard rentals available. A must-try for adventure lovers right by the hotel.
Spa Day at The Ocean Spa Beach
7 minutes' walk
Relaxing massage and wellness treatments offered in a serene beach setting. Ideal for those needing a break from activities.
Las Hijas De La Tostada
Las Hijas De La Tostada
4 minutes' walk
Casual seafood spot known for its tostadas and vibrant atmosphere. Great choice for families and casual diners.
Galeon Capitan Hook
14 minutes' walk
Pirate-themed dining experience with a lively atmosphere. Offers seafood and a unique show for families and couples.
Captain Hook
10 minutes' walk
Live pirate dinner shows that entertain all ages with engaging performances and an exquisite buffet.
Puerto Cancun Marina Town Center
Puerto Cancun Marina Town Center
25 minutes' walk
Vibrant marina area with shopping, dining, and entertainment options. Great for an evening stroll or family outing.

Getting around
City Centre
Cancun9 min  ·  3.5 mi
Airports
Isla Mujeres, Quintana Roo (ISJ)30 min  ·  12.4 mi
Cancun International Airport (CUN)32 min  ·  12.9 mi
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
At the hotel Cancun Bay All Inclusive guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
70
Former name
Q BAY Suites

Reviews and Ratings

Reviews from guests about their experience.
Review score
Based on 2496 verified reviews
8.2/10
Great
80%
Recommend
Breakfast
6.8/10
Cleanliness
8.4/10
Comfort
8.4/10
Facilities
8.0/10
Free Wi-Fi
7.0/10
Location
8.3/10
Paid Wi-Fi
7.9/10
Staff
8.4/10
Value for money
8.0/10
Pros
Wonderful service
Delicious food
Quiet resort
Amazing staff
Cons
Humid lobby
Favoritism issues
Guest reviews
based on 2454 reviews
4.5/5
based on 2375 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Cancun Bay All Inclusive Hotel
What are the check-in and check-out times at Cancun Bay All Inclusive Hotel?
Check-in is at 15:00 and check-out is at 12:00.
Is parking available at Cancun Bay All Inclusive Hotel?
Free private parking is available on-site without the need for a reservation.
How far is Cancun Bay All Inclusive Hotel from Cancun International Airport?
The hotel is located 18 km from Cancun International Airport.
What dining options are available at Cancun Bay All Inclusive Hotel?
The hotel features a restaurant serving Italian, Japanese, and Mexican cuisine, as well as a bar and snack options.
What recreational activities can guests participate in at Cancun Bay All Inclusive Hotel?
Recreational activities include billiards, table tennis, beach water sports, and evening entertainment.
What languages are spoken by the staff at Cancun Bay All Inclusive Hotel?
The staff speaks English and Spanish.
What nearby attractions are close to Cancun Bay All Inclusive Hotel?
Nearby attractions include Cancun Government Palace (4 km) and the cenotes and ecological tours in the surrounding area.
Does Cancun Bay All Inclusive Hotel have a private beach?
Yes, the hotel features a private beach area with direct access for guests.
Is there an airport shuttle service available from Cancun Bay All Inclusive Hotel?
Yes, the hotel provides a paid airport shuttle service for guests.
What types of rooms are available at Cancun Bay All Inclusive Hotel?
Room options include Standard Rooms, Junior Suites, and Master Suites, all featuring balconies or terraces.
What amenities are provided in the guest rooms at Cancun Bay All Inclusive Hotel?
Guest rooms include air conditioning, a flat-screen TV, a minibar, a coffee machine, and a safety deposit box.
Is free Wi-Fi available at Cancun Bay All Inclusive Hotel?
Yes, free Wi-Fi is available in public areas of the hotel.

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