What are the check-in and check-out times at Cancun Bay All Inclusive Hotel?
Check-in is at 15:00 and check-out is at 12:00.
75 photos
Cancun Bay All Inclusive Hotel, Cancun
213US$
Book here and pay
10% less
than on Booking.com!
Key details
About the Hotel
Boulevard Kukulkan Km 3,
Cancun,
Mexico,
Quintana Roo
- Near the beach
Very good
7.9
7.5
4.4
Loved by guests
"I could go to the pool and beach directly from my room."
"A very nice touch is the poolside and beach waiter service delivering drinks and snacks to your sun bed."
"The beach was clean, between two marinas but lovely!"
Cancun Bay All Inclusive Hotel offers a beachfront experience in the Hotel Zone with access to various leisure activities and amenities. Guests can enjoy family-friendly accommodations, multiple dining options, and a well-equipped spa. Rated 7.8/10 on Booking.com, this 4-star Cancun hotel is ideal for groups and families.
Rooms & Amenities
Each room at Cancun Bay All Inclusive Hotel features a
Dining Options
Dining at this hotel includes
Leisure Facilities
The Cancun Bay All Inclusive Hotel features recreational facilities like
Services & Events
For business events, the
“In my opinion, this hotel balances value and comfort, making it suitable for families and groups. I was particularly impressed by the staff's dedication, often mentioned in reviews, and the range of dining options. Though not a luxury resort, it delivers a solid all-inclusive experience with some reports of construction.”
View all
Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Ocean View
2 persons
31 m²
1 King-size bed
Shower
Coffee machine
room details
Standard Double Room
2 persons
31 m²
1 King-size bed
Shower
Coffee machine
room details
Junior Suite
2 persons
56 m²
2 King Size Beds
Shower
Coffee machine
room details
Master Suite
2 persons
96 m²
1 King-size bed
Shower
Coffee machine
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Billiard tables
- Table tennis
- Yoga class
- Aerobics
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Dining Onsite
At Cancun Bay All Inclusive Hotel, delightful dining options await, featuring an array of culinary delights that showcase local and international flavors. From vibrant Mexican dishes to comforting Italian classics, each venue presents a warm atmosphere, inviting guests to indulge in unique dining experiences.
Faisan
Italian, Mexican, Tex-Mex
Ambiance
Family friendly
Key Offerings
A diverse menu catering to vegetarian, vegan, gluten-free, and dairy-free diets, perfect for all palates. Signature dishes celebrate both Italian and Mexican traditions, promising tasty encounters.
Reservation
no
Breakfast, Brunch, Lunch, Dinner
La piña Continental Breakfast
Continental Breakfast
Ambiance
Casual, welcoming
Key Offerings
Start the day with a delicious continental breakfast, featuring a selection of fresh pastries, fruits, and juices to invigorate morning routines. A relaxed setting invites families and friends to gather.
Reservation
no
07:00 - 17:00 daily
La Vista Sushi Zen
Japanese, Sushi
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Unwind with a taste of Japan at La Vista Sushi Zen, where expertly crafted sushi delights are served in a cozy atmosphere that mixes tradition with contemporary flair. An inviting choice for family dinners.
Reservation
no
Dinner
BBQ
Tex-Mex, Grill/BBQ
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Relish in the smoky flavors of Tex-Mex BBQ, with grilled meats and zesty sides in a warm, casual setting. Perfect for enjoying meal time with loved ones while savoring the essence of outdoor cooking.
Reservation
no
Dinner
Tratoria
Italian
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Experience the rich flavors of Italy at Tratoria, where traditional dishes come to life in a warm environment. Ideal for family gatherings, this restaurant is sure to provide hearty Italian comfort food.
Reservation
no
Dinner
Location
Boulevard Kukulkan Km 3,
Cancun,
Mexico,
Quintana Roo
Map view
Boulevard Kukulkan Km 3,
Cancun,
Mexico,
Quintana Roo
City landmarks
Beach
Playa Langosta
1.8
km
Landmark
Scenic Tower Cancun
970 m
Market
Mercado 28
4.5
km
Church
Parroquia de Cristo Resucitado
1.8
km
Landmark
Float Fun Cancun
1.5
km
Landmark
Galeon Capitan Hook
1.1
km
Landmark
Bellamar Condo
630 m
Landmark
El Eden Ecological Reserve
650 m
Landmark
Museum of Popular Mexican Art
700 m
Landmark
Torre Escenica Cancun
740 m
Beach
Playa Las Perlas
1.3
km
Landmark
Captain Hook
930 m
Landmark
Jardin del arte
1.7
km
Landmark
Andiani Travel Group
1.1
km
Landmark
Monumento a los Ninos Heroes
1.1
km
Landmark
Las Perlas Beach
1.1
km
Landmark
Crococun Zoo
1.1
km
Landmark
Langosta Beach
1.2
km
Shopping Area
Puerto Cancun Marina Town Center
2.1
km
Landmark
Cancun Sign
1.3
km
Landmark
Scuba Cancun
1.4
km
Landmark
Malecon Tajamar
2.4
km
Beach
Calle Pez Volador
2.0
km
Landmark
Playa Pez Volador
1.5
km
Landmark
Club De Playa
1.7
km
Night club
Barezzito Puerto Cancun
2.1
km
Nearby
Marina Cha-Chi
40 m
Beach
Playa Temptation
280 m
Linda Beach
540 m
Beach
The Ocean Spa Beach
540 m
Restaurants
Las Hijas De La Tostada
1.4
km
Boulevard Kukulcan,166 Hotel Zone
Las Hijas De La Tostada Cancun
310 m
km 3.5 Blvd. Kukulcan
Explore Cancun
Explore Cancun
Scenic Tower Cancun
12 minutes' walk
Panoramic views of Cancun from 110 meters above ground. Unique glass elevator experience and breathtaking sunset views.
Float Fun Cancun
20 minutes' walk
Water park featuring inflatable obstacles on water. Perfect for families seeking fun and adventure in a lively setting.
Playa Langosta
25 minutes' walk
A tranquil beach known for its shallow waters, making it ideal for families and those looking to relax by the sea.
Mercado 28
10 minutes' drive
A bustling market offering local crafts, souvenirs, and delicious street food. Great for experiencing authentic Mexican culture.
Las Hijas De La Tostada
4 minutes' walk
Casual seafood spot known for its tostadas and vibrant atmosphere. Great choice for families and casual diners.
Puerto Cancun Marina Town Center
25 minutes' walk
Vibrant marina area with shopping, dining, and entertainment options. Great for an evening stroll or family outing.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Ray
United States,
March
2025
6.0/10
My stay at Cancun Bay All Inclusive Hotel was pleasant overall, with amazing cleanliness and friendly staff. However, the room could have been bigger and the beach area felt a bit limited. The food was generally good but lacked variety in the buffet. The entertainment kept the atmosphere lively. yet some service moments left much to be desired.
Rooms
7.0
The room had some shortcomings, like being smaller than expected and the shower temperature fluctuating. However, it was kept clean every day, and I appreciated the little balcony.
Service
6.0
While some staff members were attentive and gracious, there were instances of inattentiveness and a focus on tips that made me uncomfortable at times. Yet, pool and entertainment staff like Enrique really stood out as friendly and helpful.
Location
7.0
The hotel's location was quite nice, with a small beach area. However, the beach space felt limited due to many boats docked nearby, and rows of chairs without tables made it less inviting.
Dining
6.0
The dining options were flavorful and leaned towards authentic Mexican cuisine. That said, the buffet had limited choices and could become repetitive, which was a bit disappointing.
Facilities
7.0
The hotel was clean and had decent facilities, such as room service and two pool areas. However, the lack of sufficient sunbeds and beach umbrellas could be a drawback during busier times.
Lisa
United States,
February
2025
6.8/10
I had a nice stay at Cancun Bay All Inclusive Hotel. The staff was incredibly friendly and attentive, making the experience enjoyable. However, the food variety was somewhat limited, and the cleanliness could use some improvement. Overall, it was a good balance of positive experiences and areas that need attention.
Rooms
6.0
I stayed in a room with a lovely view of the ocean. While my first room had a strong smell of humidity, the second room was better maintained. It was spacious and comfortable, though cleanliness was an issue initially.
Service
8.0
Most of the staff were welcoming and helpful, particularly the bartenders and the concierge, who checked in on us regularly. However, there were a couple of experiences with reception that felt off, like when I requested a room change.
Location
8.0
The hotel is conveniently located near the beach and is about a 40-minute drive from the airport. I enjoyed being able to access the beach easily.
Dining
5.0
While the food was tasty, there wasn't much variety day-to-day, which became repetitive. I found some dishes like the bread on the harder side. Reservations are necessary for the outdoor restaurant to enjoy dinner.
Facilities
6.0
The facilities were decent, with a good pool design and a nice beach area. However, the limited snack menu and operational hours of the bar could be improved for an all-inclusive experience.
Lisa
United States,
February
2025
6.6/10
I had a mixed experience at Cancun Bay Resort. The friendly staff and comfortable accommodations were definite highlights, especially the spacious rooms and beautiful pool area. However, I was disappointed with limited dining options and lack of sun loungers. Overall, while I enjoyed my stay, there were too many minor issues for me to consider returning. 🌴😕
Rooms
7.0
My room was spacious and clean, with a comfortable bed. It faced the pool and beach, but the shower temperature fluctuated, which was a bit frustrating.
Service
9.0
The staff were efficient, friendly, and truly stood out as a credit to the hotel. They helped make my stay enjoyable.
Location
6.0
The hotel is a bit further from downtown, but it's right on the beach. The beach was decent, although I wish it was less overlooked.
Dining
6.0
Dining options were limited, but the food I tried was flavorful, especially the sushi. However, I expected more variety in the buffet.
Facilities
5.0
The hotel had decent facilities, including a large pool area. However, the advertised activities were lacking or nonexistent, which was disappointing.
Aaron
United States,
November
2024
7.0/10
I had a decent short stay at Cancun Bay. our family room was unexpectedly spacious, with a lovely ocean view. The hotel was mostly clean, though some construction noises were noticeable. On the downside, I found the buffet options a bit limited, and the beach wasn't ideal for swimming, although there was no seaweed present during my visit.
Rooms
8.0
My family room was huge, featuring 4 beds and 4 TVs, which was a nice surprise. The only downside was that the shower went hot and cold a bit.
Service
7.0
The staff was friendly and eager to help, but at times they seemed overwhelmed, especially in busy areas. Overall, they worked hard and maintained a positive attitude.
Location
7.0
The hotel is well-located near downtown Cancun, making it easy to explore. However, the beach area was quite limited due to the proximity to the port.
Dining
6.0
The specialty restaurants, particularly the sushi and Italian, were enjoyable. However, I found the buffet to be repetitive and rather limited, which could be an issue for longer stays.
Facilities
6.0
The gym was well-equipped and helped me stay active. However, during my visit, the pool bar and jacuzzi were closed for renovations, which was disappointing.
Leon
United States,
November
2024
5.8/10
My stay at Cancun Bay All Inclusive Hotel was a good experience. The friendly staff and clean facilities made me feel welcome. However, I did face some challenges with dining options and the beach location not being ideal for swimming.
Rooms
8.0
I had a room that faced the pool and beach, which offered a beautiful view. The space was comfortable, but I did notice that it wasn't the largest room available, likely due to the hotel not being full during my visit.
Service
9.0
The service was fantastic. All staff were attentive to my needs and ready to assist at a moment's notice. Special shoutouts to Antonio the bartender and Freddy the waiter for their really good hospitality!
Location
6.0
The hotel's location near the port was a bit of a downside. The beach area was rather limited with many boats coming in and out, but it was a convenient spot for exploring.
Dining
7.0
Dining had some highlights, but overall it was a mixed bag. While the food variety was decent with choices like sushi and grilled meats, I found some meals to be underwhelming, and vegetarian options were quite limited.
Facilities
7.0
The hotel's facilities were good. I appreciated the clean pools and various activities offered throughout the day. However, I would have liked more variety in snacks and dining options during the day.
Access exclusive early booking discounts.
Choose your spa escape today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
At the hotel Cancun Bay All Inclusive guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of rooms:
70
Former name
Q BAY Suites
FAQs
About Cancun Bay All Inclusive Hotel
Is parking available at Cancun Bay All Inclusive Hotel?
Free private parking is available on-site without the need for a reservation.
How far is Cancun Bay All Inclusive Hotel from Cancun International Airport?
The hotel is located 18 km from Cancun International Airport.
What dining options are available at Cancun Bay All Inclusive Hotel?
The hotel features a restaurant serving Italian, Japanese, and Mexican cuisine, as well as a bar and snack options.
What recreational activities can guests participate in at Cancun Bay All Inclusive Hotel?
Recreational activities include billiards, table tennis, beach water sports, and evening entertainment.
What languages are spoken by the staff at Cancun Bay All Inclusive Hotel?
The staff speaks English and Spanish.
What nearby attractions are close to Cancun Bay All Inclusive Hotel?
Nearby attractions include Cancun Government Palace (4 km) and the cenotes and ecological tours in the surrounding area.
Does Cancun Bay All Inclusive Hotel have a private beach?
Yes, the hotel features a private beach area with direct access for guests.
Is there an airport shuttle service available from Cancun Bay All Inclusive Hotel?
Yes, the hotel provides a paid airport shuttle service for guests.
What types of rooms are available at Cancun Bay All Inclusive Hotel?
Room options include Standard Rooms, Junior Suites, and Master Suites, all featuring balconies or terraces.
What amenities are provided in the guest rooms at Cancun Bay All Inclusive Hotel?
Guest rooms include air conditioning, a flat-screen TV, a minibar, a coffee machine, and a safety deposit box.
Is free Wi-Fi available at Cancun Bay All Inclusive Hotel?
Yes, free Wi-Fi is available in public areas of the hotel.
Next best alternative
Consider them for your next trip.
Kempinski Hotel CancunCancun, Mexico
247 USD/night
Desire Riviera Maya Pearl (Adults Only)Puerto Morelos, Mexico
533 USD/night
Sls Playa MujeresCancun, Mexico
315 USD/night
Dreams Cozumel Cape Resort & SpaCozumel, Mexico
452 USD/night
Majestic Elegance Costa Mujeres (Adults Only)Cancun, Mexico
650 USD/night
456 USD/night
El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults OnlyPunta Maroma, Mexico
90 USD/night
La Zebra Tulum, A Small Luxury HotelTulum, Mexico
211 USD/night
Senator Puerto PlataPuerto Plata, Dominican Republic
157 USD/night
Excellence Riviera Cancun All Inclusive - Adults OnlyPuerto Morelos, Mexico
Cardiff Hotel And SpaRunaway Bay, Jamaica
132 USD/night
Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults OnlyXcaret Park, Mexico
687 USD/night
Popular hotels all over the world
Find your perfect hotel stay today
Hotel: Stylish & Affordable Hotel In San AntonioSan Antonio, United States
200 m from city centre, Functional kitchens in family rooms
View hotel
Timbri Hotel San FranciscoSan Francisco, United States
20 km from San Francisco International Airport, American and Mediterranean cuisine restaurant
View hotel
The Reef Coco BeachPlaya del Carmen, Mexico
5-minute walk to 5th Avenue, Beachfront location
View hotel
Pillows Grand Boutique Hotel Reylof Ghent Ghent Hotel Web
500 m from historic city center, LOF Restaurant fine dining
The Standard Singapore
1 km from ION Orchard Mall, Outdoor swimming pool
Discovery Parks - Geelong Geelong Hotel Web
5 minutes from Geelong center, Indoor heated magma mineral pool
Jw Marriott Khao Lak Resort Suites
3 km lagoon pool, 11 restaurants and bars
Novotel Bangkok Platinum Pratunam
Directly atop Platinum Fashion Mall, Rooftop infinity pool with city views
Monkey Tree Holiday Park
13 km from Truro Cathedral, 33 km from Eden Project
Need more options?
Check Top hotels near Cancun Bay All Inclusive Hotel
Mobile-only price
Temptation At The Tower Cancun Resort (Adults Only)
197m from property
USD 1477USD 1329
per night
Mobile-only price
Ocean Spa Hotel Cancun
378m from property
USD 171USD 153
per night
Mobile-only price
Temptation Cancun Resort (Adults Only)
498m from property
USD 395USD 355
per night
